Dispatch and Delivery
So we can provide the largest range of beauty products at great prices, sometimes we need to order the product from our brands and suppliers once you place the order with us. Some brands and suppliers are quicker than others at sending us your products so dispatch times can vary depending the on the product. If we have the item in stock then you will be able to receive this next day, if we don't have the item in stock and it needs to be specially ordered from one of our suppliers, orders can take up to 7-14 days.
All of our ordered and sent via a Royal Mail 48 tracked service to ensure the safety of your parcel, some items may require a signature on receipt of the item.
In the unlikely event of an item being lost we will investigate and send a replacement/refund once our investigation has completed and we are satisfied the parcel has been legitimately lost. This process can take up to 14 days to complete.